Sales Support Coordinator

Job Type: Permanent

Location: London

Date Posted: November 14, 2024

The successful candidate will have excellent organisational skills and the ability to work effectively in a fast-paced environment. 

Are you a detail-oriented administrator with excellent interpersonal skills looking for a new opportunity in London?  We are looking for a Sales Support Coordinator to join a leading global children’s publisher. Joining a growing team, the Sales Support Coordinator plays a crucial role in supporting the sales and account managers. 

In this role, you will ensure the smooth operation of sales processes, manage customer relationships, and support the execution of sales strategies.

Full-time, part-time and hybrid working can be considered and this could be an ideal opportunity for someone looking to return to work.

Key responsibilities: 

  • Sales Support: Assist sales and account managers in managing daily sales activities, including preparing sales reports, tracking sales metrics, and maintaining up-to-date records of client interactions and sales activities in CRM systems.
  • Event Coordination: Assist in the planning and execution of sales events, trade shows, and client meetings, including coordinating logistics, preparing marketing materials, and managing post-event follow-up activities.
  • Collaboration: Work closely with internal departments such as marketing, finance, and customer service to ensure a cohesive approach to sales activities and customer relationship management.
  • Sales Documentation and Reporting: Maintain accurate and organised sales documentation, including contracts, proposals, and presentations. Generate regular sales reports and analysis to support the sales team in monitoring performance and identifying opportunities for growth.
  • Contract and Agreement Administration: Assist in the preparation, review, and management of sales contracts and agreements, ensuring compliance with company policies and industry regulations.
  • Order Processing: Handle the end-to-end process of order management, including order entry, tracking, and coordination with the distribution team to ensure timely delivery of products to customers.

Experience and skills required:

  • Experience in a sales support or administrative role, preferably within the publishing or media industry.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM software (e.g., Salesforce, HubSpot).
  • Strong organisational and multitasking skills with a keen attention to detail.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.

Work Pattern: Full-time or part-time considered, depending on the right candidate. We’re open to discussions about flexibility. 

Salary: Based upon Experience & FT/PT requirements

Location: London based head office (Flexible/hybrid basis)

If you are interested in this role, please contact Helen at helen@wonderfulideasproject.com

We understand what it’s like when you don’t get a response to your application. Although we work hard to acknowledge everybody, many of our roles have a large number of applicants and we can’t always respond to all of you. 

At Wonderful, we are dedicated to promoting diversity in all its forms. We are committed to creating an inclusive and equitable environment that promotes equal opportunities for wonderful people. We actively encourage candidates from under-represented groups to apply and warmly welcome all individuals with exceptional abilities, irrespective of their background.